Refunds & Returns
We want customers to shop Just Style LLC with confidence. If there is a problem with your order, please contact us before sending anything back so we can give you the correct return instructions.
Damaged, defective, or incorrect items
If an item arrives damaged, defective, or different from what you ordered, contact us promptly with your order number and clear photos when possible. We will review the issue and work with the appropriate fulfillment partner on a replacement, return, or refund.
Return requests
Items approved for return should generally be unused, unworn, and in their original condition and packaging unless the item arrived damaged or defective. Do not send a return to a supplier or fulfillment address unless we provide that address to you.
Custom, personalized, and made-to-order items
Custom, personalized, and print-on-demand items may not be eligible for a change-of-mind return because they are made specifically for the order. Damaged, defective, or incorrect custom items will still be reviewed for a replacement or refund as appropriate and as required by law.
Marketplace items
Marketplace products may be fulfilled by different suppliers and can have supplier-specific return instructions. Contact Just Style LLC first and we will help coordinate the correct process.
Refunds
Approved refunds are issued to the original payment method. Processing time after approval can vary by bank or payment provider. Original shipping charges may be non-refundable unless the return is due to an incorrect, damaged, or defective item, or where otherwise required by law.
Need help?
Please use our Contact page and include your order number so we can assist you.